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Veelgestelde vragen


    What are facilities like at the Basecamp accommodation?

    It's a superb base in a wilderness location, with excellent facilities. Twin rooms (including a mezzanine accommodate up to 4 people) with ensuite bathrooms, are in two separate buildings. Double rooms are usually available on request. The third building is a cosy restaurant and bar, with a log fire, sauna and outdoor hot-tub (available at specific times every day)!

    Stefania Aniello - Finland Operations


    Can I make my own way to the start point of this winter trip?

    It is very difficult to make your own way and we strongly recommend that you make arrangements to meet the Exodus group transfer. If you are unsure, or would like to arrange to be added to this, please contact Exodus for more information.

    Rachel George - Customer Operations


    Can you guarantee good snow for walking?

    Even well established ski resorts have trouble guaranteeing good snow conditions throughout the season, but we have the great advantage that we can operate in a variety of snow conditions which skiers might find difficult. There is generally good snow cover throughout our snowshoeing season, but at times we may have days when we will be walking below the snowline. In light snow conditions you might expect to begin walking with your snowshoes strapped to your pack, then stop to put them on as we reach more consistent snow-cover. Usually April departures may be spring-like, with snow on the top, and wild flowers appearing at lower levels, although recent years have had late heavy snowfalls.

    Danuta Janik - Customer Operations


    What kind of luggage should I take?

    There's really no restiction, whatever feels comfortable for you. Whether that's a wheelie case or a rucksack, you won't be carrying it too far so don't worry!

    Amanda Ceraolo - Product Manager


    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!


    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.


    Are 2017 dates and prices available?

    Our experts can access lots of 2017 departures now, and we’ll be loading them on here soon. Meanwhile, you can call, email or use live chat to check 2017 dates, prices, availability and to book.


    How do I compare trips for my next adventure?

    To compare trips for consideration, you can add them to your 'Shortlist'.

    During your search for your next adventure you can save 'holidays' to your Shortlist and compare trips. For this to work correctly, you must be signed in during your 'user session'; i.e. during your time on the Exodus website. These will then be saved in your account (don't have an Exodus website account?  Sign up now!).

    The Shortlist menu item (top of every page) only appears when holidays are added. Adding holidays can be done by clicking on the 'Add to shortlist' with the 'Heart' symbol on any 'Holiday' page above the 'At a Glance' section, or in the 'holiday' panels within Search Results pages, or in the 'You might also like...' section at the foot of the trip page viewed. The selected holidays will be saved into your account for consideration and can be removed there, as well as from the 'compare trips' page from the menu link located at the top of every page.

Naar boven

Zondag 27 november 2016
Informatiedag, Utrecht

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