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Veelgestelde vragen


    Can I make my own way to Trins?

    The start hotel is approximately 1 hour from Innsbruck airport and will cost around 10 Euros to reach by public transport. You can also get there from other cities and airports, please contact for more details.


    What is the hotel in Trins like?

    Hotel Wienerhof is a comfortable base situated in the heart of the village of Trins. The traditional main building has a cosy dining room and separate bar, while just across the narrow village street the modern annexe houses a sauna and enhanced relaxation area (no charge) along with the opportunity for a massage (not included).

    The hotel is renowned for its food; most evenings we have three choices of main course, plus a vegetarian option, and there is always a plentiful salad buffet. Complimentary tea, coffee and cake are served each afternoon. Austrian-twin and single rooms have shower and WC and may be in either the main building or the annexe. All rooms are equipped with TV, telephone, hair dryer and code operated safe.

    A word of warning about Austria for people sharing ‘twin-bedded rooms’: these often contain a single unit with two separate mattresses and separate bedding; it is not usually possible to move them apart, though it may sometimes be possible to add an extra bed - please check with us if this is important to you. It is possible to share a room with someone on the concurrent winter walking holiday.

    Rachel George - Customer Operations


    What kind of luggage should I take?

    There's really no restiction, whatever feels comfortable for you. Whether that's a wheelie case or a rucksack, you won't be carrying it too far so don't worry!

    Amanda Ceraolo - Product Manager


    Is it possible to have a day off during the holiday?

    Yes,  this trip is centre based so if you would prefer to take off any of the days, you're free to do your own thing. Obviously we hope you'll take advantage of all that is on offer, but it's still a holiday, not a forced march!

    Brendan Phelan - Customer Operations


    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!


    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.


    Are 2017 dates and prices available?

    Our experts can access lots of 2017 departures now, and we’ll be loading them on here soon. Meanwhile, you can call, email or use live chat to check 2017 dates, prices, availability and to book.


    How do I compare trips for my next adventure?

    To compare trips for consideration, you can add them to your 'Shortlist'.

    During your search for your next adventure you can save 'holidays' to your Shortlist and compare trips. For this to work correctly, you must be signed in during your 'user session'; i.e. during your time on the Exodus website. These will then be saved in your account (don't have an Exodus website account?  Sign up now!).

    The Shortlist menu item (top of every page) only appears when holidays are added. Adding holidays can be done by clicking on the 'Add to shortlist' with the 'Heart' symbol on any 'Holiday' page above the 'At a Glance' section, or in the 'holiday' panels within Search Results pages, or in the 'You might also like...' section at the foot of the trip page viewed. The selected holidays will be saved into your account for consideration and can be removed there, as well as from the 'compare trips' page from the menu link located at the top of every page.

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