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Veelgestelde vragen

  •  

    What clothing is best for the Lapland trip?

    Winter Equipment/Clothing Provided: Full Arctic outer clothing is provided: Insulated overalls, insulated boots, mittens and a fur-lined hat. Balaclavas are also available, but you may prefer to bring your own. Sleeping bags are provided for night in the wilderness lodge.

    What you need to bring: Bearing in mind that temperatures vary from month to month, but are not always predictable, you need to pack for a wide range of temperatures from very cold, to mild. In colder temperatures you should wear full winter clothing under your overalls: thermal underwear; thin gloves (to wear under provided mittens); jogging bottoms or thermal underwear; at least two warm fleeces and a jacket or ski jacket. Balaclava (for December to February only). In warmer temperatures you can wear less underneath the overalls.

    Katarzyna Crompton - Customer Operations

  •  

    It can get very cold - anything I should be aware of?

    Contact lenses can freeze, especially when snowmobiling - ski goggles may help. Water-based creams / moisturisers may freeze in very low temperatures. Camera batteries usually stop working in low temperatures, so take spares.

    Katarzyna Crompton - Customer Operations

  •  

    Will I see the Northern Lights?

    The breathtaking Northern Lights (Aurora Borealis) are one of natures most awe-inspiring shows, but to see the Northern Lights is not an easy thing. Here are a few hints on when and where to see them. An Exodus adventure holiday isn't a bad place to start.

    They can be seen as far south as Scotland, but the best locations for sightings lie in a wide ring that more or less follows the Arctic Circle. Think Iceland, Greenland, North Norway, Sweden, Finland, Canada and Alaska.

    The ‘season’ runs from October to March. Within this window the slightly better months for activity are October, February and March. During periods of high solar activity (not forecastable) they can often be seen every night, but the sky has to be clear of cloud cover of course, and you need to be away from other light sources.

    Katarzyna Crompton - Iceland Operations

     

  •  

    Can I make my own way to the start point of this winter trip?

    It is very difficult to make your own way and we strongly recommend that you make arrangements to meet the Exodus group transfer. If you are unsure, or would like to arrange to be added to this, please contact Exodus for more information.

    Rachel George - Customer Operations

  •  

    Do I need any previous experience to take part in the activities?

    All of the activities arranged are designed as beginner level and full instruction will be given before you undertake any of them. Previous experience isn't essential (although it always helps!) but a reasonable level of fitness is required.

    Ian Langford - Sales

  •  

    What kind of boots do I need for snowshoeing?

    You should take waterproof walking boots or insulated boots with good ankle support. Snow shoes can be adjusted to fit any size boot, so you shouldn't have any problems.

     Rachel George - Customer Operations

  •  

    What kind of luggage should I take?

    There's really no restiction, whatever feels comfortable for you. Whether that's a wheelie case or a rucksack, you won't be carrying it too far so don't worry!

    Amanda Ceraolo - Product Manager

  •  

    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

  •  

    What clothing is best for the Lapland trip?

    Winter Equipment/Clothing Provided: Full Arctic outer clothing is provided: Insulated overalls, insulated boots, mittens and a fur-lined hat. Balaclavas are also available, but you may prefer to bring your own. Sleeping bags are provided for night in the wilderness lodge. What you need to bring: Bearing in mind that temperatures vary from month to month, but are not always predictable, you need to pack for a wide range of temperatures from very cold, to mild. In colder temperatures you should wear full winter clothing under your overalls: thermal underwear; thin gloves (to wear under provided mittens); jogging bottoms or thermal underwear; at least two warm fleeces and a jacket or ski jacket. Balaclava (for December to February only). In warmer temperatures you can wear less underneath the overalls. Katarzyna Crompton - Customer Operations

  •  

    It can get very cold - anything I should be aware of?

    Contact lenses can freeze, especially when snowmobiling - ski goggles may help. Water-based creams / moisturisers may freeze in very low temperatures. Camera batteries usually stop working in low temperatures, so take spares. Katarzyna Crompton - Customer Operations

  •  

    Will I see the Northern Lights?

    The breathtaking Northern Lights (Aurora Borealis) are one of natures most awe-inspiring shows, but to see the Northern Lights is not an easy thing. Here are a few hints on when and where to see them. An Exodus adventure holiday isn't a bad place to start. They can be seen as far south as Scotland, but the best locations for sightings lie in a wide ring that more or less follows the Arctic Circle. Think Iceland, Greenland, North Norway, Sweden, Finland, Canada and Alaska. The ‘season’ runs from October to March. Within this window the slightly better months for activity are October, February and March. During periods of high solar activity (not forecastable) they can often be seen every night, but the sky has to be clear of cloud cover of course, and you need to be away from other light sources. Katarzyna Crompton - Iceland Operations  

  •  

    Can I make my own way to the start point of this winter trip?

    It is very difficult to make your own way and we strongly recommend that you make arrangements to meet the Exodus group transfer. If you are unsure, or would like to arrange to be added to this, please contact Exodus for more information. Rachel George - Customer Operations

  •  

    Do I need any previous experience to take part in the activities?

    All of the activities arranged are designed as beginner level and full instruction will be given before you undertake any of them. Previous experience isn't essential (although it always helps!) but a reasonable level of fitness is required. Ian Langford - Sales

  •  

    What kind of boots do I need for snowshoeing?

    You should take waterproof walking boots or insulated boots with good ankle support. Snow shoes can be adjusted to fit any size boot, so you shouldn't have any problems.  Rachel George - Customer Operations

  •  

    What kind of luggage should I take?

    There's really no restiction, whatever feels comfortable for you. Whether that's a wheelie case or a rucksack, you won't be carrying it too far so don't worry! Amanda Ceraolo - Product Manager

  •  

    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

  •  

    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

  •  

    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page. To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel. When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread. Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website. We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

  •  

    What clothing is best for the Lapland trip?

    Winter Equipment/Clothing Provided: Full Arctic outer clothing is provided: Insulated overalls, insulated boots, mittens and a fur-lined hat. Balaclavas are also available, but you may prefer to bring your own. Sleeping bags are provided for night in the wilderness lodge.

    What you need to bring: Bearing in mind that temperatures vary from month to month, but are not always predictable, you need to pack for a wide range of temperatures from very cold, to mild. In colder temperatures you should wear full winter clothing under your overalls: thermal underwear; thin gloves (to wear under provided mittens); jogging bottoms or thermal underwear; at least two warm fleeces and a jacket or ski jacket. Balaclava (for December to February only). In warmer temperatures you can wear less underneath the overalls.

    Katarzyna Crompton - Customer Operations

  •  

    It can get very cold - anything I should be aware of?

    Contact lenses can freeze, especially when snowmobiling - ski goggles may help. Water-based creams / moisturisers may freeze in very low temperatures. Camera batteries usually stop working in low temperatures, so take spares.

    Katarzyna Crompton - Customer Operations

  •  

    Will I see the Northern Lights?

    The breathtaking Northern Lights (Aurora Borealis) are one of natures most awe-inspiring shows, but to see the Northern Lights is not an easy thing. Here are a few hints on when and where to see them. An Exodus adventure holiday isn't a bad place to start.

    They can be seen as far south as Scotland, but the best locations for sightings lie in a wide ring that more or less follows the Arctic Circle. Think Iceland, Greenland, North Norway, Sweden, Finland, Canada and Alaska.

    The ‘season’ runs from October to March. Within this window the slightly better months for activity are October, February and March. During periods of high solar activity (not forecastable) they can often be seen every night, but the sky has to be clear of cloud cover of course, and you need to be away from other light sources.

    Katarzyna Crompton - Iceland Operations

     

  •  

    Can I make my own way to the start point of this winter trip?

    It is very difficult to make your own way and we strongly recommend that you make arrangements to meet the Exodus group transfer. If you are unsure, or would like to arrange to be added to this, please contact Exodus for more information.

    Rachel George - Customer Operations

  •  

    Do I need any previous experience to take part in the activities?

    All of the activities arranged are designed as beginner level and full instruction will be given before you undertake any of them. Previous experience isn't essential (although it always helps!) but a reasonable level of fitness is required.

    Ian Langford - Sales

  •  

    What kind of boots do I need for snowshoeing?

    You should take waterproof walking boots or insulated boots with good ankle support. Snow shoes can be adjusted to fit any size boot, so you shouldn't have any problems.

     Rachel George - Customer Operations

  •  

    What kind of luggage should I take?

    There's really no restiction, whatever feels comfortable for you. Whether that's a wheelie case or a rucksack, you won't be carrying it too far so don't worry!

    Amanda Ceraolo - Product Manager

  •  

    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

  •  

    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

  •  

    Are 2017 dates and prices available?

    Our experts can access lots of 2017 departures now, and we’ll be loading them on here soon. Meanwhile, you can call, email or use live chat to check 2017 dates, prices, availability and to book.

  •  

    How do I compare trips for my next adventure?

    To compare trips for consideration, you can add them to your 'Shortlist'.

    During your search for your next adventure you can save 'holidays' to your Shortlist and compare trips. For this to work correctly, you must be signed in during your 'user session'; i.e. during your time on the Exodus website. These will then be saved in your account (don't have an Exodus website account?  Sign up now!).

    The Shortlist menu item (top of every page) only appears when holidays are added. Adding holidays can be done by clicking on the 'Add to shortlist' with the 'Heart' symbol on any 'Holiday' page above the 'At a Glance' section, or in the 'holiday' panels within Search Results pages, or in the 'You might also like...' section at the foot of the trip page viewed. The selected holidays will be saved into your account for consideration and can be removed there, as well as from the 'compare trips' page from the menu link located at the top of every page.

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