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Veelgestelde vragen

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    What is the food like in Bosnia?

    Breakfast is usually a choice of warm or cold set meal. In Sarajevo and Mostar there will be a choice between hot and cold buffet.
    Lunches will be picnic type including bread, cheese, sausage, meat and vegetarian pate, salad, chocolate bars, cookies, trail mix, and coffee/tea.
    Evening meals are 3 courses, and include a soup, selection of traditionally prepared meat, vegetables and a dessert. Vegetarian and special diets can be catered for, but options are limited throughout Bosnia and Herzegovina – please inform the office of any specific requirements upon booking.

    Danuta Janik - Customer Operations

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    Do I need any visas?

    No, if you hold an EU passport, you do not need any visa to travel. If you hold a non EU passport, please check with your nearest embassy.

    Danuta Janik - Customer Operations

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    How should I take my money?

    Sterling cash is best, and just change it locally when you arrive. You can arrange some local currency in advance but there is really no need and no advantage in doing so. ATMs are widely available as well, in case you need to top up towards the end of the trip!

    Danuta Janik - Customer Operations

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    Can you always guarantee a bike available to hire locally?

    ‘In-country’ bike hire should be arranged at the time of booking, and the cost will be added to your invoice. Please note that there are a limited number of bikes available locally. We always have to match a person's height to the bike frame size and, as there are a limited amount of each size, we cannot always guarantee availability of the correct frame. Therefore it is recommended you add the local bike hire as early as possible.

    Andy Ross - Product Manager

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    Some days look quite long. Do we need to be experienced cyclists?

    No. The leader carefully breaks up the distances covered with refreshment stops and lunch. The terrain will vary but clients are always free to hop on the support vehicle that shadows the whole group, if they feel like a break. Saying that, you do cover more ground than you think, especially with a tailwind behind you!

    Will Shoubridge - Agency Sales

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    Do I have to bring my own bike?

    No, a quality local hire bike is included in the overall price of this cycling holiday.
    If you prefer the familiarity of your own bike, you may of course bring it along. A discount of GBP90 will apply if you do so.

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    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

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    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

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    How do I compare trips for my next adventure?

    To compare trips for consideration, you can add them to your 'Shortlist'.

    During your search for your next adventure you can save 'holidays' to your Shortlist and compare trips. For this to work correctly, you must be signed in during your 'user session'; i.e. during your time on the Exodus website. These will then be saved in your account (don't have an Exodus website account?  Sign up now!).

    The Shortlist menu item (top of every page) only appears when holidays are added. Adding holidays can be done by clicking on the 'Add to shortlist' with the 'Heart' symbol on any 'Holiday' page above the 'At a Glance' section, or in the 'holiday' panels within Search Results pages, or in the 'You might also like...' section at the foot of the trip page viewed. The selected holidays will be saved into your account for consideration and can be removed there, as well as from the 'compare trips' page from the menu link located at the top of every page.

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