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  •  

    Are water bottles provided on the Cuban bikes?

    We don't provide bottles but all the bikes have one bottle holder and the second one could be added on request (depending on availability). The support vehicle follows the group all the time and there are stops whenever the group needs it when you can refill.

    Karol Rogacki - Customer Operations

  •  

    I want to take my own saddle - what is the seat post diameter?

    Many clients bring their own saddle but there is no need to bring it with the seat post. Please take just your saddle.

    Karol Rogacki - Customer Operations

  •  

    What sort of suspension do the bikes have?

    All the bikes have front suspension only.

    Karol Rogacki - Customer Operations

  •  

    Do the bikes have clip-in pedals?

    No, they don't. Please bring your own pedals and the original ones will be replaced with yours.

    Karol Rogacki - Customer Operations

  •  

    Any nightlife tips for Havana?

    Havana has a great bar called El Floridita, which was a regular drinking spot for author Ernest Hemingway.  I definitely recommend trying a strawberry daiquiri or two!
    Another excellent bar is the Casa de la Música for a salsa show in Trindad. The live music and local dancing will conjure up images of the Buena Vista Social Club, with its lively and fast-paced jazz, rumba and salsa.  Be prepared to dance!

    Sophie Ashworth - Marketing

  •  

    Any Cuban shopping tips?

    Souvenirs are available at all major cities and towns in Cuba.  They range from wooden handicrafts, local paintings to the classic Cuban Cigar.
    Havana has a souvenir market on a Thursday afternoon, which is great for local artists showcasing their work, however Trinidad seem to have the better quality souvenirs, especially of the hand carved variety.  I would recommend Cienfuegos as the place to buy your cigars!

    Dan Cockburn - Product Manager

  •  

    What is the food like in Cuba?

    Food in Cuba consists mostly of rice, fish, meat, beans and plenty of fresh fruit.  You can't go to Cuba without trying the famous Mohijo or Cuba Libre, but beware that they don't use measuring glasses so they might be stronger than the ones you have tried at home!  Fresh lobster served with salad is also a lovely treat if you visit the island of Cayo Macho. There is also plenty of safe bottled water available throughout Cuba.

    Karol Rogacki - Customer Operations

  •  

    Do the bikes have any bags or panniers fitted?

    No, they don't.  It is possible to fit panniers if you really want to, but there is hardly any need as the support vehicle follows you all the time and you will have access to it every hour or so. Please note that if you want panniers to be fitted to your bike you would need to bring your own ones with you to Cuba, together with an appropriate bike rack (fitting a Trek 4300 bike).

    Karol Rogacki - Customer Operations

  •  

    What make are the bikes in Cuba?

    We currently use Trek 4300 bikes with V-brakes.

    Karol Rogacki - Americas Operations

  •  

    What sort of tyres do the bikes in Cuba come with?

    All the models have semi-slick tyres which we believe are the most convenient for that trip. However if you prefer to use different tyres, please bring your own and they will be fitted.

    Karol Rogacki - Customer Operations

  •  

    Can I bring my own saddle and pedals?

    Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip.

    Brendan Phelan - Customer Operations

  •  

    Tips from staff who have been to Cuba

    Money
    It's very easy to exchange money in Cuba as long as you have cash. I took sterling cash. You can exchange some money on arrival at the airport (maybe £100) or at the start hotel. Then you can exchange a bit more later on once you are about to run out of pesos. Most hotels (if not all) have exchange facilities and it won't take more than a minute to exchange cash. Some places will also accept credit cards (not debit ones though; credit cards can't be issues by an American bank).

    Don't count on ATMs. There are a few in Havana, plus in other big cities but you'll spend some time walking around looking for them. It's best to take Sterling in £10 or £20 notes (not £50). If you have some spare CAD or euro you want to get rid of you can take it too.

    Please see below average prices in Cuba - that should help you estimate the amount of money you are likely to spend.

    Lunch - 8-15 CUC
    Dinner - 10-25 CUC (usually 15-20; 25 for a lobster in Havana)
    Beer - 1.5 CUC for a 0.33l can
    Water - 1.5 CUC for 1.5L
    Cocktails - 3-4 CUC
    T-shirt - 10 CUC
    Cigars - up to 20 CUC each for top end ones
    Rum - 8 CUC for a standard Havana Club

    Please remember to take extra money to cover the airport tax (25 CUC), tips and optional trips (prices in the Trip Notes).

    Tips for keeping it safe? Just apply the same criteria you would at home, it's more common sense. Cuba isn't a dangerous or threathening place, and crime against tourists (and in general) is very rare. Most hotels have safety deposits and also most hotels have money exchange facilities.

     

    Tipping
    Tipping is pretty much like here, for anything small if you like to give something. In better restuarants they'll add it to the bill, like here as well.

     

    Optional activities
    Any of the optional activities are decide locally and booked locally, so no need to do anything in advance.

     

    Electrical equipment
    I took a Universal Adaptor, which fits all plug types, and can be bought from Boots or similar for less than a tenner.

    As far as I know you can easily take most electrical items into Cuba apart from GPS units. Officially it applies to all GPS' but in fact it more to do with stand-alone units and not the ones that are built in in a phone or a watch.
    In the worst case they would confiscate such an item on your arrival and give it back to you on your departure (most likely you'd need to pay some fee for storage).
    I have never come across anyone who specifically has had something removed, but I'm sure something like an iPhone or iPad would be ok.

     

    Shopping
    Yes, lots! Cigars, maraccas, rum, lace, wooden carvings and definitely jewellery (I bought some lovely wooden earrings).


    Gifts for local people
    Anything like pens, crayons, colouring books are always appreciated. They also quite like any toiletries you don't want at the end of a trip, as these are quite hard to come by there, so shower gels, toothpaste, make up etc. Sounds odd, but it was really appreciated, and wasn't something I hadn't heard about before.
    It wasn't anything threatening, but you could have someone just tap you on the shoulder in the middle of a city tour and ask for shampoo or toothpaste! It was mainly older and young people, and always very friendly. We collected the toiletries from the hotels and at the end of the tour just stood outside and had people swarm around to grab what we had!


    Laundry
    I'm sure it's possible in the hotels where you stay two nights, although people in our group washed their own things. I think laundry can be expensive.

     

    Snacks
    I would advise maybe taking some snacks like chocolate and biscuits from home, if you like those, as they can be limited in places.

     

    Cubans are pretty eager to speak to tourists. If your Spanish is not too bad I'm sure you can have some nice conversations with them however if you only speak basic Spanish Cubans who speak English would probably want to switch to English. English in Cuba is spoken relatively widely.

     

    Rachael Stone - Customer Services

  •  

    Cuba articles

    Lucy Davies, our Base Manager in Cuba, has written an article where she takes you through a brief history of Cuba, old and new! Also, staff member Sophie Ashworth travelled to Cuba recently and you can read her article here to get a personal viewpoint of the country.

  •  

    Cuba country guide (including plugs!)

    Please visit the Exodus Travel Guide to Cuba where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.

  •  

    What do I do about money when I arrive in Havana?

    Cuba unfortunately has very few ATM machines, making it slightly more difficult to manage your money supply while in Cuba. Cuba has dual currency system: Cuban Peso (CUP; it's unlikely you will ever need it) and Cuban Convertible Peso (CUC; the one tourists always use). It's best to take all spending money in Sterling cash (Euro or Canadian dollars will also be fine), which can be easily exchanged upon arrival in Cuba. Travellers cheques are accepted at major banks but incur a 5% commission, and some smaller outlets cannot accept them.  Also, along with credit cards, they must have no association with an American bank i.e. Virgin Credit Card or American Express travellers cheques, as they will not be accepted anywhere in Cuba. Sophie Ashworth - Marketing

  •  

    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

  •  

    Are water bottles provided on the Cuban bikes?

    We don't provide bottles but all the bikes have one bottle holder and the second one could be added on request (depending on availability). The support vehicle follows the group all the time and there are stops whenever the group needs it when you can refill. Karol Rogacki - Customer Operations

  •  

    I want to take my own saddle - what is the seat post diameter?

    Many clients bring their own saddle but there is no need to bring it with the seat post. Please take just your saddle. Karol Rogacki - Customer Operations

  •  

    What sort of suspension do the bikes have?

    All the bikes have front suspension only. Karol Rogacki - Customer Operations

  •  

    Do the bikes have clip-in pedals?

    No, they don't. Please bring your own pedals and the original ones will be replaced with yours. Karol Rogacki - Customer Operations

  •  

    Any nightlife tips for Havana?

    Havana has a great bar called El Floridita, which was a regular drinking spot for author Ernest Hemingway.  I definitely recommend trying a strawberry daiquiri or two!Another excellent bar is the Casa de la Música for a salsa show in Trindad. The live music and local dancing will conjure up images of the Buena Vista Social Club, with its lively and fast-paced jazz, rumba and salsa.  Be prepared to dance! Sophie Ashworth - Marketing

  •  

    Any Cuban shopping tips?

    Souvenirs are available at all major cities and towns in Cuba.  They range from wooden handicrafts, local paintings to the classic Cuban Cigar.Havana has a souvenir market on a Thursday afternoon, which is great for local artists showcasing their work, however Trinidad seem to have the better quality souvenirs, especially of the hand carved variety.  I would recommend Cienfuegos as the place to buy your cigars! Dan Cockburn - Product Manager

  •  

    What is the food like in Cuba?

    Food in Cuba consists mostly of rice, fish, meat, beans and plenty of fresh fruit.  You can't go to Cuba without trying the famous Mohijo or Cuba Libre, but beware that they don't use measuring glasses so they might be stronger than the ones you have tried at home!  Fresh lobster served with salad is also a lovely treat if you visit the island of Cayo Macho. There is also plenty of safe bottled water available throughout Cuba. Karol Rogacki - Customer Operations

  •  

    Do the bikes have any bags or panniers fitted?

    No, they don't.  It is possible to fit panniers if you really want to, but there is hardly any need as the support vehicle follows you all the time and you will have access to it every hour or so. Please note that if you want panniers to be fitted to your bike you would need to bring your own ones with you to Cuba, together with an appropriate bike rack (fitting a Trek 4300 bike). Karol Rogacki - Customer Operations

  •  

    What make are the bikes in Cuba?

    We currently use Trek 4300 bikes with V-brakes. Karol Rogacki - Americas Operations

  •  

    What sort of tyres do the bikes in Cuba come with?

    All the models have semi-slick tyres which we believe are the most convenient for that trip. However if you prefer to use different tyres, please bring your own and they will be fitted. Karol Rogacki - Customer Operations

  •  

    Can I bring my own saddle and pedals?

    Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip. Brendan Phelan - Customer Operations

  •  

    Tips from staff who have been to Cuba

    MoneyIt's very easy to exchange money in Cuba as long as you have cash. I took sterling cash. You can exchange some money on arrival at the airport (maybe £100) or at the start hotel. Then you can exchange a bit more later on once you are about to run out of pesos. Most hotels (if not all) have exchange facilities and it won't take more than a minute to exchange cash. Some places will also accept credit cards (not debit ones though; credit cards can't be issues by an American bank). Don't count on ATMs. There are a few in Havana, plus in other big cities but you'll spend some time walking around looking for them. It's best to take Sterling in £10 or £20 notes (not £50). If you have some spare CAD or euro you want to get rid of you can take it too. Please see below average prices in Cuba - that should help you estimate the amount of money you are likely to spend. Lunch - 8-15 CUCDinner - 10-25 CUC (usually 15-20; 25 for a lobster in Havana)Beer - 1.5 CUC for a 0.33l canWater - 1.5 CUC for 1.5LCocktails - 3-4 CUCT-shirt - 10 CUCCigars - up to 20 CUC each for top end onesRum - 8 CUC for a standard Havana Club Please remember to take extra money to cover the airport tax (25 CUC), tips and optional trips (prices in the Trip Notes). Tips for keeping it safe? Just apply the same criteria you would at home, it's more common sense. Cuba isn't a dangerous or threathening place, and crime against tourists (and in general) is very rare. Most hotels have safety deposits and also most hotels have money exchange facilities.   TippingTipping is pretty much like here, for anything small if you like to give something. In better restuarants they'll add it to the bill, like here as well.   Optional activitiesAny of the optional activities are decide locally and booked locally, so no need to do anything in advance.   Electrical equipmentI took a Universal Adaptor, which fits all plug types, and can be bought from Boots or similar for less than a tenner. As far as I know you can easily take most electrical items into Cuba apart from GPS units. Officially it applies to all GPS' but in fact it more to do with stand-alone units and not the ones that are built in in a phone or a watch. In the worst case they would confiscate such an item on your arrival and give it back to you on your departure (most likely you'd need to pay some fee for storage). I have never come across anyone who specifically has had something removed, but I'm sure something like an iPhone or iPad would be ok.   ShoppingYes, lots! Cigars, maraccas, rum, lace, wooden carvings and definitely jewellery (I bought some lovely wooden earrings). Gifts for local peopleAnything like pens, crayons, colouring books are always appreciated. They also quite like any toiletries you don't want at the end of a trip, as these are quite hard to come by there, so shower gels, toothpaste, make up etc. Sounds odd, but it was really appreciated, and wasn't something I hadn't heard about before. It wasn't anything threatening, but you could have someone just tap you on the shoulder in the middle of a city tour and ask for shampoo or toothpaste! It was mainly older and young people, and always very friendly. We collected the toiletries from the hotels and at the end of the tour just stood outside and had people swarm around to grab what we had! LaundryI'm sure it's possible in the hotels where you stay two nights, although people in our group washed their own things. I think laundry can be expensive.   SnacksI would advise maybe taking some snacks like chocolate and biscuits from home, if you like those, as they can be limited in places.   Cubans are pretty eager to speak to tourists. If your Spanish is not too bad I'm sure you can have some nice conversations with them however if you only speak basic Spanish Cubans who speak English would probably want to switch to English. English in Cuba is spoken relatively widely.   Rachael Stone - Customer Services

  •  

    Cuba articles

    Lucy Davies, our Base Manager in Cuba, has written an article where she takes you through a brief history of Cuba, old and new! Also, staff member Sophie Ashworth travelled to Cuba recently and you can read her article here to get a personal viewpoint of the country.

  •  

    Cuba country guide (including plugs!)

    Please visit the Exodus Travel Guide to Cuba where you can find out what plugs they use, as well as more detailed Country information in the menu on the left of the page.

  •  

    What do I do about money when I arrive in Havana?

    Cuba unfortunately has very few ATM machines, making it slightly more difficult to manage your money supply while in Cuba. Cuba has dual currency system: Cuban Peso (CUP; it's unlikely you will ever need it) and Cuban Convertible Peso (CUC; the one tourists always use). It's best to take all spending money in Sterling cash (Euro or Canadian dollars will also be fine), which can be easily exchanged upon arrival in Cuba. Travellers cheques are accepted at major banks but incur a 5% commission, and some smaller outlets cannot accept them.  Also, along with credit cards, they must have no association with an American bank i.e. Virgin Credit Card or American Express travellers cheques, as they will not be accepted anywhere in Cuba. Sophie Ashworth - Marketing

  •  

    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

  •  

    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

  •  

    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page. To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel. When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread. Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website. We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

  •  

    Are water bottles provided on the Cuban bikes?

    We don't provide bottles but all the bikes have one bottle holder and the second one could be added on request (depending on availability). The support vehicle follows the group all the time and there are stops whenever the group needs it when you can refill.

    Karol Rogacki - Customer Operations

  •  

    I want to take my own saddle - what is the seat post diameter?

    Many clients bring their own saddle but there is no need to bring it with the seat post. Please take just your saddle.

    Karol Rogacki - Customer Operations

  •  

    What sort of suspension do the bikes have?

    All the bikes have front suspension only.

    Karol Rogacki - Customer Operations

  •  

    Do the bikes have clip-in pedals?

    No, they don't. Please bring your own pedals and the original ones will be replaced with yours.

    Karol Rogacki - Customer Operations

  •  

    Any nightlife tips for Havana?

    Havana has a great bar called El Floridita, which was a regular drinking spot for author Ernest Hemingway.  I definitely recommend trying a strawberry daiquiri or two!
    Another excellent bar is the Casa de la Música for a salsa show in Trindad. The live music and local dancing will conjure up images of the Buena Vista Social Club, with its lively and fast-paced jazz, rumba and salsa.  Be prepared to dance!

    Sophie Ashworth - Marketing

  •  

    Any Cuban shopping tips?

    Souvenirs are available at all major cities and towns in Cuba.  They range from wooden handicrafts, local paintings to the classic Cuban Cigar.
    Havana has a souvenir market on a Thursday afternoon, which is great for local artists showcasing their work, however Trinidad seem to have the better quality souvenirs, especially of the hand carved variety.  I would recommend Cienfuegos as the place to buy your cigars!

    Dan Cockburn - Product Manager

  •  

    What is the food like in Cuba?

    Food in Cuba consists mostly of rice, fish, meat, beans and plenty of fresh fruit.  You can't go to Cuba without trying the famous Mohijo or Cuba Libre, but beware that they don't use measuring glasses so they might be stronger than the ones you have tried at home!  Fresh lobster served with salad is also a lovely treat if you visit the island of Cayo Macho. There is also plenty of safe bottled water available throughout Cuba.

    Karol Rogacki - Customer Operations

  •  

    Do the bikes have any bags or panniers fitted?

    No, they don't.  It is possible to fit panniers if you really want to, but there is hardly any need as the support vehicle follows you all the time and you will have access to it every hour or so. Please note that if you want panniers to be fitted to your bike you would need to bring your own ones with you to Cuba, together with an appropriate bike rack (fitting a Trek 4300 bike).

    Karol Rogacki - Customer Operations

  •  

    What make are the bikes in Cuba?

    We currently use Trek 4300 bikes with V-brakes.

    Karol Rogacki - Americas Operations

  •  

    What sort of tyres do the bikes in Cuba come with?

    All the models have semi-slick tyres which we believe are the most convenient for that trip. However if you prefer to use different tyres, please bring your own and they will be fitted.

    Karol Rogacki - Customer Operations

  •  

    Can I bring my own saddle and pedals?

    Yes. All the bikes are adaptable to be fitted with personalised bike parts. The support team accompanying the group will be able help with any bike alterations or damage to the bike along the entire trip.

    Brendan Phelan - Customer Operations

  •  

    Tips from staff who have been to Cuba

    Money
    It's very easy to exchange money in Cuba as long as you have cash. I took sterling cash. You can exchange some money on arrival at the airport (maybe £100) or at the start hotel. Then you can exchange a bit more later on once you are about to run out of pesos. Most hotels (if not all) have exchange facilities and it won't take more than a minute to exchange cash. Some places will also accept credit cards (not debit ones though; credit cards can't be issues by an American bank).

    Don't count on ATMs. There are a few in Havana, plus in other big cities but you'll spend some time walking around looking for them. It's best to take Sterling in £10 or £20 notes (not £50). If you have some spare CAD or euro you want to get rid of you can take it too.

    Please see below average prices in Cuba - that should help you estimate the amount of money you are likely to spend.

    Lunch - 8-15 CUC
    Dinner - 10-25 CUC (usually 15-20; 25 for a lobster in Havana)
    Beer - 1.5 CUC for a 0.33l can
    Water - 1.5 CUC for 1.5L
    Cocktails - 3-4 CUC
    T-shirt - 10 CUC
    Cigars - up to 20 CUC each for top end ones
    Rum - 8 CUC for a standard Havana Club

    Please remember to take extra money to cover the airport tax (25 CUC), tips and optional trips (prices in the Trip Notes).

    Tips for keeping it safe? Just apply the same criteria you would at home, it's more common sense. Cuba isn't a dangerous or threathening place, and crime against tourists (and in general) is very rare. Most hotels have safety deposits and also most hotels have money exchange facilities.

     

    Tipping
    Tipping is pretty much like here, for anything small if you like to give something. In better restuarants they'll add it to the bill, like here as well.

     

    Optional activities
    Any of the optional activities are decide locally and booked locally, so no need to do anything in advance.

     

    Electrical equipment
    I took a Universal Adaptor, which fits all plug types, and can be bought from Boots or similar for less than a tenner.

    As far as I know you can easily take most electrical items into Cuba apart from GPS units. Officially it applies to all GPS' but in fact it more to do with stand-alone units and not the ones that are built in in a phone or a watch.
    In the worst case they would confiscate such an item on your arrival and give it back to you on your departure (most likely you'd need to pay some fee for storage).
    I have never come across anyone who specifically has had something removed, but I'm sure something like an iPhone or iPad would be ok.

     

    Shopping
    Yes, lots! Cigars, maraccas, rum, lace, wooden carvings and definitely jewellery (I bought some lovely wooden earrings).


    Gifts for local people
    Anything like pens, crayons, colouring books are always appreciated. They also quite like any toiletries you don't want at the end of a trip, as these are quite hard to come by there, so shower gels, toothpaste, make up etc. Sounds odd, but it was really appreciated, and wasn't something I hadn't heard about before.
    It wasn't anything threatening, but you could have someone just tap you on the shoulder in the middle of a city tour and ask for shampoo or toothpaste! It was mainly older and young people, and always very friendly. We collected the toiletries from the hotels and at the end of the tour just stood outside and had people swarm around to grab what we had!


    Laundry
    I'm sure it's possible in the hotels where you stay two nights, although people in our group washed their own things. I think laundry can be expensive.

     

    Snacks
    I would advise maybe taking some snacks like chocolate and biscuits from home, if you like those, as they can be limited in places.

     

    Cubans are pretty eager to speak to tourists. If your Spanish is not too bad I'm sure you can have some nice conversations with them however if you only speak basic Spanish Cubans who speak English would probably want to switch to English. English in Cuba is spoken relatively widely.

     

    Rachael Stone - Customer Services

  •  

    Exodus staff - expertise on hand to help

    All the staff at Exodus share a passion for adventure travel, and are always happy to answer any questions you may have. You can find an expert for the area you are interested in here and can contact them to get further information. If you don't see your specific country listed, please email customerops@exodus.co.uk and they will get the answers you need!

  •  

    How do I join the Departure Lounge (forum) in the Exodus Community?

    To view the Forums, including the Departure Lounge, you do not need to be member of the Exodus Community, simply click on the Community link at the top of every page and read the posts in their respective sections by entering the Departure Lounge, or one of the other options in the list on the page.

    To join in a discussion, if already a member, please sign in to your Exodus website account (not related to booking reservations) to contribute to the Forum. If you are not a member of the Exodus Community, you can register by clicking the 'Sign in' at the top of every webpage and select ‘Register’ within the drop down panel.

    When viewing the Forum area of the website, as you scroll through the 'Rooms' which are set out by 'travel months' during the current year within the Departure Lounge. You can then select the 'month' of intended travel, then filter the list of trips that have already been created by fellow travellers to see if your trip is listed. If the trip you are travelling on is not in the list, you can start the process by clicking on the 'Post new forum topic' link above the list on the same page. If you do see your trip within the list, select it to view the 'discussion' by your fellow travellers and you can join in by completing the 'Post your comment' section below the discussion thread.

    Please note: there might be slight a delay before your post/comment appears as intended because we moderate what is published on the website.

    We hope you enjoy using the Departure Lounge to meet your fellow travellers and continue to contribute right up to the start of your journey with Exodus.

  •  

    Do I have to bring my own bike?

    No, a quality local hire bike is included in the overall price of this cycling holiday.
    If you prefer the familiarity of your own bike, you may of course bring it along. A discount of GBP90 will apply if you do so.

  •  

    Are 2017 dates and prices available?

    Our experts can access lots of 2017 departures now, and we’ll be loading them on here soon. Meanwhile, you can call, email or use live chat to check 2017 dates, prices, availability and to book.

  •  

    How do I compare trips for my next adventure?

    To compare trips for consideration, you can add them to your 'Shortlist'.

    During your search for your next adventure you can save 'holidays' to your Shortlist and compare trips. For this to work correctly, you must be signed in during your 'user session'; i.e. during your time on the Exodus website. These will then be saved in your account (don't have an Exodus website account?  Sign up now!).

    The Shortlist menu item (top of every page) only appears when holidays are added. Adding holidays can be done by clicking on the 'Add to shortlist' with the 'Heart' symbol on any 'Holiday' page above the 'At a Glance' section, or in the 'holiday' panels within Search Results pages, or in the 'You might also like...' section at the foot of the trip page viewed. The selected holidays will be saved into your account for consideration and can be removed there, as well as from the 'compare trips' page from the menu link located at the top of every page.

Naar boven
 

Maak kans op een reisvoucher
ter waarde van € 750!

De herfst is in aantocht.. Dagen worden korter, het wordt kouder.. Heb je al zin in vakantie? Als reisliefhebber kunnen we je vast en zeker blij maken met een Sawadee reisvoucher t.w.v. € 750!

Kans maken? Beantwoord dan onderstaande vraag en wie weet ben jij dan de gelukkige!